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HGM QUALITY POLICY

HGM Incorporated strives to involve every employee in achieving optimum quality in a timely fashion for our customers needs.  A proven documented quality system insures that the corporate quality culture continually improves it's processes in the following manner:
  • HGM is dedicated to total customer satisfaction by providing the highest quality product, and on time delivery at the best pricing and value for the customer.
  • Our number one goal, Service, Quality and Customer Satisfaction with Zero defects in everything we do.
  • Instill pride by treating every employee as an equal.
  • Concentrate on data and information to  solve problems now and as a team.
  • Create an atmosphere for ideas and freedom of opinions.
  • Encourage suggestions by accepting and implementing the best ones.
  • Provide motivation and training to every employee in the performance of his or her job.
  • Create and utilize a system of continuous improvement in all processes.
  • Develop Leaders and Managers.
  • Empower personnel to implement solutions.
  • Encourage teamwork concepts for better decisions.

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    HGM MISSION STATEMENT
    HGM Inc. strives to identify and select quality conscious customers whose desire is to establish long-term partnerships.  We are committed to provide services to ISO 9002 specifications, on time and in a cost efficient manner.  HGM processes are accomplished through the constant pursuit of pride and excellence by work teams that value superior quality service which meets or exceeds the customer's requirements.